Multilingual
Guest language can vary by region, accent and channel while the output stays structured.
EXODUS reads guest messages in context and maps them to booking facts, open questions, offers, service requests and review cases. The guest sees a clear reply; the hotel sees the operational truth.
The guest communication layer is useful only when connected to rooms, payments, invoices and staff work.
Guest language can vary by region, accent and channel while the output stays structured.
Changes to dates, guests, rooms, meals and extras are handled as current truth, not raw thread history.
Reply text avoids internal traces and reflects only what the hotel can actually do.