Hotel PMS AI

PMS-aware AI for bookings and operations.

EXODUS treats the PMS and hotel rules as source-of-truth inputs. The AI structures guest intent; the application checks rooms, rates, availability, payment state and staff routing before execution.

Not a chatbot pasted onto a PMS.

The useful layer is between language and hotel systems: structured truth, guards, action outbox and audit.

Room logic

Multi-room, babies, extra beds, floor preferences and room splits are validated against hotel inventory.

Payment logic

Offers, top-ups and payment links are tied to booking state so stale links cannot overwrite current state.

Review logic

Refunds, identity conflicts, OTA/VCC payment conflicts and policy exceptions stay guarded.

hotel PMS AIAI PMShotel booking automationPMS automationproperty management AI