Digital concierge
Handles requests, upsells, corrections and in-stay messages, day and night, in the guest's language.
Hotel chatbot & AI concierge
A hotel chatbot that actually runs operations.
EXODUS is an AI hotel chatbot and digital concierge for guest messaging across email, WhatsApp and booking channels. It is multilingual, understands intent and corrections, and is connected to real hotel systems — so a conversation becomes an offer, a payment link or a service request under hotel rules.
Not a scripted bot on the website corner.
Most hotel chatbots answer FAQs and stop. EXODUS turns free guest language into structured actions and routes anything risky to the team.
Channel automation
Hotel WhatsApp automation and email automation in the same guest conversation, without copy-paste.
Guarded, not guessing
Availability, rates, payments and identity are checked before anything runs; edge cases go to human review.
hotel chatbotAI chatbot for hotelsAI hotel conciergeKI-Rezeption Hotelmehrsprachiger Hotel-Chatbothotel WhatsApp automation
Common questions.
Direct answers for search and AI assistants.
Is EXODUS a hotel chatbot?
EXODUS is more than a scripted chatbot. It reads guest messages in natural language across email, WhatsApp and booking channels and turns them into structured, policy-checked hotel actions such as offers, payments and service requests.
Is the hotel chatbot multilingual?
Yes. EXODUS handles guest conversations in multiple languages and replies in the guest's language and the hotel's voice.
Kann EXODUS als KI-Rezeption arbeiten?
Ja. EXODUS versteht Gästenachrichten in freier Sprache über E-Mail, WhatsApp und Buchungskanäle und macht daraus strukturierte, regelgeprüfte Aktionen — als mehrsprachiger Hotel-Chatbot und digitaler Concierge.